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Product images

Please note that all pictures displayed on the website are sample pictures. The actual product may differ in both appearance and or colour. Kindly refer to the product specifications when ordering products.

Complaints and notices

Bestman Tools (Pty) Ltd trading as Best Tools places great value on customer satisfaction. Questions, complaints or comments should be sent by email to admin@besttools.co.za. Best Tools will always attempt to address your concern/s as soon as reasonably possible. We will also contact you on receipt of any relevant inquiry or complaint.

In the event of a complaint, it will help Best Tools help you if you provide as much information as possible, accurately describing the object of your complaint. Where applicable copies of your order, or the order number.

Should you not have received any communication from us within 5 business days, please make further inquiries. (This is in the uncommon event of a communication problem where your email has been caught up in our spam filters or has not reached us, or the correspondence we have sent you may not have reached you.)

Any legal notices that you give to Best Tools under this contract must be sent by registered post to Unit 9, 9 Beechfield Crescent, Springfield Park, Durban, 4051, as well as a copy emailed to admin@besttools.co.za . Where Best Tools needs to give you any notice as provided for in this contract or provide additional information about the products and services supplied to you, Best Tools will do so by sending you an email or posting a notice on the Best Tools website. You consent to Best Tools providing you with notice or information in this way.

Promotional Discount Codes

From time to time, Best Tools, may release, at its sole discretion, promotional discount codes that may be redeemed through a purchase on the Best Tools website. Promotional discount codes are only valid for a specified period, as stated in the details of the promotion, can only be redeemed against certain priced products on the Best Tools website, and cannot be used in conjunction with any other promotional codes.

In the event of any fraud, an attempt at deception, or the suspicion of other illegal activities in connection with the promotional discount code purchase, Best Tools will be entitled to close your account and/or require a different means of payment. Legal action may be taken in the case of fraud.